Terms and Conditions – Texas Appliance Repair

Welcome to Texas Appliance Repair! We appreciate you choosing us for your appliance and HVAC repair needs. Please carefully read the following terms and conditions, as they govern your use of our services and constitute a legally binding agreement between you (“Customer”) and Texas Appliance Repair (“Company”).

1. Service Agreement

By engaging Texas Appliance Repair’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement applies to all services provided by the Company.  

2. Scope of Services

Texas Appliance Repair specializes in the repair of various household appliances and HVAC (Heating, Ventilation, and Air Conditioning) systems. Our services include, but are not limited to:

• Refrigerator repair
• Washer and dryer repair
• Dishwasher repair
• Oven and stove repair
• Air conditioner repair
•  Heating system repair

The specific services to be provided will be outlined in the service request or as discussed with our technicians.

3. Scheduling and Appointments

To schedule a service appointment, please contact us via our website [Your Website (if applicable)], phone +1 (940) 302-8202, or email [email address removed].
We will make reasonable efforts to accommodate your preferred service date and time. However, all appointments are subject to technician availability and scheduling constraints.
Confirmation of your appointment will be provided. Please ensure all contact information is accurate to receive these updates.
Rescheduling or Cancellation by Customer: You may reschedule or cancel your appointment by providing us with at least [Specify Number] [Hours/Days] notice prior to the scheduled service time. Failure to provide sufficient notice may result in a cancellation fee as outlined in our pricing policy.
Rescheduling or Cancellation by Company: Texas Appliance Repair reserves the right to reschedule or cancel appointments due to unforeseen circumstances such as technician illness, parts unavailability, or severe weather conditions. We will make reasonable efforts to notify you as soon as possible in such instances.

4. Estimates and Pricing

We strive to provide transparent and accurate estimates for repair services. Estimates may be provided verbally or in writing, depending on the complexity of the issue.
Diagnostic Fee: In some cases, a diagnostic fee of [Specify Amount or Range] may apply to assess the problem. This fee may be waived or applied towards the total repair cost if you proceed with our services. The diagnostic fee will be communicated to you before the service begins.
Estimate Validity: Written estimates are typically valid for [Specify Number] [Days/Weeks] from the date of issuance, unless otherwise specified.
Changes to Estimates: The final cost of the repair may differ from the initial estimate if additional issues are discovered during the service or if the scope of work changes at your request. Any such changes will be communicated to you for approval before proceeding.
Parts and Labor: Our pricing includes the cost of necessary parts and labor required for the repair, unless otherwise specified. We may use new or, where appropriate and with your consent, quality refurbished parts.
Payment Terms: Payment is due upon completion of the repair service, unless otherwise agreed in writing. We accept the following forms of payment: [List Accepted Payment Methods, e.g., cash, credit/debit cards (Visa, Mastercard), online transfers].
Late Payment: In the event of late payment, Texas Appliance Repair reserves the right to charge a late fee of [Specify Percentage or Fixed Amount] per [Specify Time Period, e.g., month] on the outstanding balance.
Taxes: All applicable taxes, including sales tax as applicable in Texas, USA, will be added to the final invoice as required by law.

5. No Guarantee

Texas Appliance Repair provides repair services on an “as is” basis and expressly disclaims any guarantees or warranties, whether express or implied, regarding the quality, effectiveness, or durability of the repairs performed or the parts installed. This means that while we strive to provide professional and reliable service, we do not guarantee that the repaired appliance or HVAC system will function without issues in the future, even after our service.

Any statements made by our representatives regarding potential outcomes or improvements are expressions of opinion only and do not constitute a guarantee.

By engaging our services, you acknowledge and agree that you are not relying on any guarantees or warranties from Texas Appliance Repair regarding the outcome of the repair work.

6. Customer Responsibilities

You are responsible for providing accurate information about the appliance or HVAC system requiring repair, including the make, model, serial number (if available), and a detailed description of the problem.
You agree to ensure a safe and accessible working environment for our technicians. This includes, but is not limited to, ensuring adequate lighting, clear pathways, and the absence of hazards (e.g., pets secured, unstable structures).
You are responsible for securing any valuables or fragile items in the vicinity of the appliance or HVAC system being serviced.
You are responsible for ensuring that all necessary utilities (e.g., electricity, water, gas) are connected and functioning properly for the technician to perform the service.
Adult supervision may be required during the service appointment, especially if minors or individuals requiring assistance are present.

7. Limitation of Liability

To the maximum extent permitted by applicable law in the State of Texas, USA, Texas Appliance Repair’s liability for any loss or damage arising from our services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total amount paid by you for the specific repair services giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, loss of profits, data, use, goodwill, or other economic advantage) arising out of or in any way connected with our services.  

8. Indemnification

You agree to indemnify, defend, and hold harmless Texas Appliance Repair, its officers, directors, employees, agents, and affiliates from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:  

• Your breach of these Terms and Conditions.  
• Your misuse of our services.
• Your negligence or willful misconduct in connection with the service appointment.
• Any damage to your property caused by you or a third party during the service appointment.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with the laws of the State of Texas, USA, is available on our website [Link to Your Privacy Policy (if applicable)]. By using our services, you consent to the practices described in our Privacy Policy.  

10. Amendments and Updates

Texas Appliance Repair reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms and Conditions on our website or otherwise communicating them to you. Your continued use of our services after the posting of any changes constitutes your acceptance of the revised Terms and Conditions. It is your responsibility to review these Terms and Conditions periodically for any updates. 

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms and Conditions or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas, USA.  

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Texas Appliance Repair regarding the provision of our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.  

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions or our services, please do not hesitate to contact us:  

• Texas Appliance Repair
• Texas, USA
• +1 (940) 302-8202
• support@texasappliancerepair.us

Thank you for choosing Texas Appliance Repair. We are committed to providing you with reliable and professional appliance and HVAC repair services in Texas, USA!